Your privacy matters to us. This Privacy Policy explains how Jiliaaa collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Here's a quick overview of how Jiliaaa handles your data. Full details are in the policy below.
Jiliaaa uses industry-standard encryption and security protocols to protect your personal data from unauthorized access, disclosure, or misuse at all times.
We fully comply with the Republic of the Philippines' Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC).
Jiliaaa will never sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is yours.
Under Philippine law, you have the right to access, correct, and request deletion of your personal data held by Jiliaaa. We make exercising these rights straightforward.
Jiliaaa uses cookies and similar technologies only to improve your experience and platform performance. We explain exactly what we collect and why.
No confusing legal jargon. Jiliaaa writes its privacy policy in plain, understandable English so every Filipino player knows exactly how their data is handled.
Important Notice: This Privacy Policy ("Policy") describes how Jiliaaa ("Jiliaaa," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") of the Jiliaaa platform at jiliaaa.app. By registering for or using the Jiliaaa platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Jiliaaa is committed to protecting the privacy and personal data of all players and visitors who use our platform. We understand that trust is the foundation of any good relationship — and that goes double when real money and personal information are involved. That's why we take our data protection obligations seriously and go beyond the minimum requirements of the law.
This Policy applies to all personal data collected through the Jiliaaa website at jiliaaa.app, our mobile application, customer support channels, and any other touchpoint through which you interact with Jiliaaa. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
If you have any questions about how Jiliaaa handles your personal data, or if you wish to exercise any of your rights as a data subject under Philippine law, please refer to Section 15 of this Policy for our contact details.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, Jiliaaa acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Jiliaaa platform.
As a Personal Information Controller, Jiliaaa determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.
Jiliaaa has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable data protection laws. Contact details for our DPO are provided in Section 15 of this Policy.
Jiliaaa collects the following categories of personal data from players and platform users:
Sensitive Personal Information: Jiliaaa may collect certain sensitive personal information as defined under the Data Privacy Act of 2012, including government ID numbers and financial account details, solely for the purpose of fulfilling our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. Such data is handled with the highest level of care and is subject to strict access controls.
Jiliaaa collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, withdrawal requests, support inquiries |
| Automated collection | Cookies, session logs, device fingerprinting, IP address capture during platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services |
| Regulatory sources | Sanctions lists, politically exposed persons (PEP) databases, AMLC-mandated checks |
Jiliaaa will always inform you at the point of collection what personal data is being collected and for what purpose, unless the collection is required by law or is necessary to prevent fraud or protect the security of the platform.
Jiliaaa uses the personal data we collect for the following purposes:
Jiliaaa will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, Jiliaaa processes your personal data on the following legal bases:
Jiliaaa does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:
Data Processing Agreements: All third-party service providers who process personal data on behalf of Jiliaaa are required to enter into data processing agreements that obligate them to handle your data securely, confidentially, and only for the purposes specified by Jiliaaa.
Cookies are small text files placed on your device when you visit the Jiliaaa platform. They help us recognize your device, remember your preferences, and improve your overall experience on the platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function — login sessions, security tokens, load balancing | Session |
| Functional | Remember your preferences such as language settings and game display options | Up to 1 year |
| Analytics | Understand how players use the platform to improve performance and features | Up to 2 years |
| Security | Detect and prevent fraudulent activity and unauthorized access attempts | Session / 30 days |
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Jiliaaa platform and prevent you from accessing certain features, including logging in to your account. Jiliaaa does not use cookies for third-party advertising purposes.
Jiliaaa retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, Jiliaaa retains player account data for a minimum of five (5) years following the closure or termination of your account. This retention period is required to comply with our obligations under the Anti-Money Laundering Act (AMLA) and related Philippine regulations, which mandate the retention of transaction records for a minimum of five years.
Certain categories of data, such as KYC documents and financial transaction records, may be retained for longer periods where required by law or where Jiliaaa has a legitimate interest in retaining the data for the purposes of resolving disputes or defending legal claims.
When personal data is no longer required for any lawful purpose, Jiliaaa will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.
Jiliaaa implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Security Incident Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jiliaaa will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
While Jiliaaa takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. You are responsible for keeping your Jiliaaa account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by Jiliaaa:
To exercise any of the above rights, please contact Jiliaaa's Data Protection Officer using the contact details provided in Section 15 of this Policy. We will respond to all data subject requests within thirty (30) calendar days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
Identity Verification: For the protection of all players, Jiliaaa may require you to verify your identity before processing any data subject request. This is to ensure that personal data is not disclosed to, or amended at the request of, an unauthorized third party.
The Jiliaaa platform is strictly intended for adults aged 21 years and older. Jiliaaa does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the Jiliaaa registration process, and we conduct ongoing checks to ensure compliance with this requirement.
If Jiliaaa becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the payment source used, less any amounts already wagered.
If you are a parent or guardian and believe that your child has registered on the Jiliaaa platform, please contact us immediately using the details in Section 15 so that we can take appropriate action.
Jiliaaa primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and identity verification services — may process data in other countries.
Where personal data is transferred outside the Philippines, Jiliaaa ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.
By using the Jiliaaa platform and providing your personal data, you acknowledge and consent to the transfer of your data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
Jiliaaa reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the Jiliaaa platform. The date of the most recent revision is always displayed at the top of this page.
When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the Jiliaaa platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how Jiliaaa protects your personal data.
Your continued use of the Jiliaaa platform following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you must stop using the platform and may request closure of your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by Jiliaaa, please contact our Data Protection Officer (DPO):
Data Protection Officer — Jiliaaa
Email: [email protected]
For general customer support inquiries, you may also reach us at: [email protected]
Please include your registered username, a clear description of your request or concern, and any relevant details to help us respond efficiently. We aim to acknowledge all privacy-related inquiries within five (5) business days and to provide a full response within thirty (30) calendar days.
National Privacy Commission: If you are not satisfied with Jiliaaa's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.
Now that you know how Jiliaaa protects your data, you can play with full peace of mind. Join hundreds of thousands of Filipino players — register in minutes, deposit via GCash or PayMaya, and enjoy our full game lineup today. Must be 21 or older.
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